Terms and conditions
Welcome to Kontorskilte.com. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Kontorskilte.com relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term Kontorskilte.com or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
About us
Kontorskilte.com trades with business customers of any size, public institutions and resellers across all industries throughout Europe. Our main markets are Denmark, Norway, Sweden, Faroe Islands, Greenland and the UK.
Our main products are professional office sign systems in aluminum that can be updated with a normal print by the customer.
All customers are welcome to contact us by phone or e-mail for professional advice, sales and offers.
We do not trade with private consumers.
Prices
All prices are listed excl. VAT. All prices are current prices.
Delivery without charging VAT
We do not charge VAT to businesses customers within the EU with a valid VAT number (including Norway).
It is not possible to order at Kontorskilte.com without a VAT number as our system will check your VAT number at checkout through VIES.
The customer is responsible for paying VAT in his own country.
This rule does not apply to Danish customers which are subject to Danish Tax of 25%.
Languages
Kontorskilte.com trades in the following languages:
- Danish
- English
How to order at kontorskilte.com in 5 easy steps
- Find the item you want and put them in the basket, then proceed to checkout.
- Enter your address details
- Choose payment method Creditcard/Paypal, Invoice with 14 days or bank transfer
- Accept our terms of sale
- Check that all information is correct and approve the purchase.
Once you have placed an order at www.kontorskilte.com we automatically send an order confirmation by email. If you wish to receive a new copy of your order confirmation, please send an email to sales@kontorskilte.com.
Payment methods
You can pay in the following ways at kontorskilte.com
- Invoice with 14 days credit (New customers are credit approved)
- Bank transfer
- PayPal, Visa and Mastercard
There is no fee for payments at Kontorskilte.com.
Approved payments made by credit card or Paypal will be drawn when we ship the order.
Your invoice is automatically sent by e-mail when we ship your order.
Delivery time
Denmark: 1 day*
Norway: 2-5 days*
Sweden: 1-3 days*
UK: 2-3 days*
Faroe Islands: 3-8 days – sent by ship (delivered duty unpaid)*
Greenland: 13-18 days – sent by ship (delivered duty unpaid)*
The rest of Europe: 3-5 days*
* Our delivery time applies to stock items and when ordering before 12.00 PM. Availability is indicated on our products.
Shipping cost
Denmark: Flat rate € 10 - Free shipping on any orders above € 100.
Norway: Flat rate € 10 - Free shipping on any orders above € 100.
Sweden: Flat rate € 10 - Free shipping on any orders above € 100.
UK: Flat rate € 10 - Free shipping on any orders above € 100.
Iceland: Flat rate € 39.33.
Faroe Islands:Flat rate € 39.33.
Greenland: Flat rate € 52.67.
The rest of Europe: Flat rate € 10 - Free shipping on any orders above € 100.
Overseas:
New Zealand: Flat rate € 39.33
Running Track & Trace system - follow your package all the way.
Track and trace link is automatically sent to you by e-mail, when we ship your order.
In most countries, the track and trace system is constantly updated in real time!
60 days full refund
We have extended the normal procedure of a full refund to 60 days, counting from the date you receive your product. In this way you will be able to order office signs samples with ease, and return them without extra expenses for you and your company. Kontorskilte.com will make a full refund within 14 days of receiving the returned item. Read all about our 60 days full refund here.
10 Years Warranty
In up to 10 years after your purchase, we offer free to exchange signs with manufacturing or material defects with new signs.
Signs which has been exposed to vandalized, unnaturally hard environment, misuse, paint or chemicals can not be exchanged.
Read all about our 10 Years warranty here.Privacy policy
This privacy policy sets out how Kontorskilte.com uses and protects any information that you give Kontorskilte.com when you use this website. Kontorskilte.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Kontorskilte.com may change this policy from time to time by updating our privacy policy page. You can check this page from time to time to ensure that you are happy with any changes.
Terms of use
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Cookies
At www.kontorskilte.com we use cookies in order to optimize the website and its functionality and thereby making your visit as easy as possible for you.
There is not stored personally identifiable information in a cookie, but rather information about user behavior on a website, for example username to login on a website. A cookie is stored on the user's hard drive along with cached files. A cookie is a small text file that is sent to your browser from a web server and stored on your computer's hard drive. You can set your browser to notify you when you receive a cookie, or you can disable cookies altogether. All these cookies are used to recognize your computer.
Technically cookies can be divided into two types. One type is called "session cookies" - they keep track of what you put into your shopping cart while you navigate around the web shop. "Session cookies" are not stored on your computer, but disappear when you close your browser.
The second type of cookie is called "permanent cookie" and it is saved as a text file on your computer for about one month. A "permanent cookie" is to enable our server to recognize your computer the next time you log onto our website.
You can always delete cookies from your computer:
In Internet Explorer, delete cookies "Tools" -> "Internet Options" -> "General" -> "Browser Data / Delete cookies."
Google analytics
Kontorskilte.com use Google analytics as a statistical system that collects information that can give a statistical picture of how many visitors a website has had, where they come from and where on the site it is exited etc.
At Kontorskilte.com Google analytics are used to optimize the website and its functionality.
Your personal information
To enter into an online agreement with www.kontorskilte.com, you must register with the following personal information.
- Company name
- Name
- Address
- Country
- Phone number
- E-mail address
- VAT number
Our records of your personal information is registered with the purpose of delivering goods to you.
Personal information registered at kontorskilte.com is stored for five years and then the information is deleted.
When collecting personal information through our website, we ensure that it is done with your approval, so you are informed precisely of what information is collected and why.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to sales@kontorskilte.com.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.